Out of office emails are very helpful if they are put up at the right times. They tell people when they can expect to hear back from you and to assure others that you are not just ignoring them. This has happened a couple times and has unfortunately while nothing was technically done wrong, people’s feelings can get hurt and/or feel like you are bad at your job.
When I first started I was bad at evening remembering to set my out of office email. especially when I would only gone for a day at the top of the week. Once I got a hang of remembering to turn on the out of office… which took a minute ( I have been in this job for over two years). I was still have frustrated people trying to reach out to me while I was gone, even when my out of office email went on first thing (6:00 am) the days I was out.
What I learned is that you have to turn on your out of office (or at least for the people I work with), while you are still in the office. At least the last half hour you are actively working. My goodness the grace it gives people when they have received an out of office and you respond whenever, versus when they don’t and you just respond as soon as you can is astonishing. So that’s what I am going to keep doing for now. How do you approach your out of office?